Bekasi, January 27, 2015
Intan Septiani Akbar
Jalan Kalimalang no. 123, Sumberartha
Bekasi.
Many thanks for your prompt delivery of the ordered Computer. Unfortunately, when opening the cartoon, I found the keybord in a damaged condition. I am not sure whether the damage has been caused by poor handling or wrong packing.
While placing the order, I clearly mentioned that I required this Computer quickly and to be handled with care while delivery. Although I received such goods in time but damaged aplication caused serious problems to the need of my works.
Please take the Computer and provide replacement before January 24, 2015 to enable me to finish my works.
I am looking forward to hear you with the said replacement.
Yours faithfully,
Gita Puji Astuti
